Delivery: The majority of our products are made to order. Our current processing time is 1-3 days. Greetings cards are in stock and dispatched within 1-2 days. After dispatch, delivery times will depend on your location and method of shipping selected. Click here for full delivery information. We don't currently ship to the EU.
Shipping Costs: This is based on the weight of your order, and only covers the cost of packaging and postage (no extra profit made here!). You can calculate your shipping cost in your shopping cart prior to checkout, using our handy shipping calculator. Click view cart and find it at the bottom of the shopping cart page.
Refunds & Exchanges: All our products are lovingly hand-made and we want you to be nothing short of ecstatic with your purchase. In the unlikely event that your order arrives damaged or faulty please contact us within 48 hours of delivery. We will resolve faulty goods issues at no extra cost to yourself with a prompt exchange or refund. Change of mind returns: Please contact us within 14 days of receipt. These are refunded at cost price only (original and return postage not refunded). Click here for our full refund policy.