Delivery: Our current processing time is 1-3 working days (greetings cards are 1-2 days). After dispatch, delivery times will depend on your location and method of shipping selected. Click here for full delivery information, including how to order from the EU.
Shipping Costs: You can calculate your shipping cost in your shopping cart prior to checkout, using our handy shipping calculator. Click view cart and scroll to the bottom of the shopping cart page. Costs are based on the weight of your order, and only covers the cost of packaging and postage (no extra profit made here!).
Refunds & Exchanges: All our products are lovingly hand-finished by us and we want you to be nothing short of ecstatic with your purchase. In the unlikely event that your order arrives damaged or faulty please contact us within 48 hours of delivery. We will resolve faulty goods issues at no extra cost to yourself with a prompt exchange or refund. Change of mind returns: Please contact us within 14 days of receipt. These are refunded at cost price only (original and return postage not refunded). Click here for our full refund policy.
